A homeowner in Fairview, Texas contacted us when their 4-year-old Trane air conditioning system suddenly stopped working. The original installation company declined to provide service, so the customer reached out to our team for help. Our technician diagnosed the problem and discovered the system was completely empty of refrigerant. We pressurized the system to locate the source of the leak. The diagnostic revealed a leak in the evaporator coil at the thermal expansion valve (TXV). To restore proper cooling, the TXV will need to be replaced and the system will require a complete refrigerant recharge. Our assessment determined this failure resulted from a manufacturing defect in the Trane equipment. This type of refrigerant leak can cause significant damage if left unaddressed. We provided the homeowner with a detailed repair plan to get their air conditioning system running efficiently again.
A homeowner in Fairview, TX contacted us because their upstairs air conditioning unit wasn't cooling properly. Our technician inspected the system and found that the outdoor condenser had a failed compressor. After a thorough evaluation, we determined that the 5-ton HVAC system needed to be replaced. American Heritage Air Conditioning & Heating Solutions diagnosed the issue and provided the homeowner with replacement options to restore comfortable cooling to their home's upper level.