in Allen, TX
Recent in Allen, TX
Recent s In Allen
Homeowner called and stated her two year old Trane furnace would not stay on. The company that installed her unit refused to call her back. We came out and found the the furnace had a cracked heat exchanger on brand new furnace and was releasing carbon monoxide. The company that installed her units did not pull a permit and that is why the homeowner was unaware of the dangerous problem. We replaced her furnace and brought both units up to code and pulled a permit for a city inspection. The homeowner is safe and the furnace is now heating.
American Heritage is fantastic! They are responsive and available quickly, extremely knowledgeable, and work efficiently. We are so happy to have found them!! Owen has been especially helpful, we appreciate him so much!
Elise Baldi
A homeowner in Allen, Texas contacted us because their downstairs air conditioning unit wasn't cooling properly. Our technician performed a thorough diagnosis and discovered a severe leak in the Lennox evaporator coil. The leak was preventing the system from cooling effectively. American Heritage Air replaced the 3.5 ton evaporator coil to restore proper cooling function. After the replacement, the air conditioning system returned to normal operation and is now cooling the home as expected.
I had issue with my HVAC not cooling. I was able to schedule a call with ease. Nick was able to detect the cause and quote me immediately on the work needed to fix. He was transparent about pricing. He’s a local and cares about customers rather than trying to profit off them. I’d give them five stars!
G C
Homeowner called and her heater was not staying on. We serviced her unit and found the high limit switch was defective and the circuit board would not activate the blower. We replaced her Trane Unit with a York 5 Ton Gas unit.
When I needed a new HVAC system quickly American Heritage installed a new system 2 days later for a much smaller price than large companies in this area. This company is top notch, professional, and a local family business. I highly recommend them.
Antje Rogers
Homeowner called requesting a spring maintenance before selling the home. Found the system not cooling properly due to indoor TXV not performing to manufacturing specs. Superheat was found to be at 40 degrees Superheat and should be in range from 8-17 degrees Superheat. TXv needs to be replaced. Also found system missing a locking cap to prevent inhalation of refrigerant.
Homeowner called and stated his zoning system was not cooling as it should. Upon diagnosis found system low on refrigerant with a leak in the evap coil. System will need to be replaced.
Our cooler did not work and we checked it with other handy mans too. They could not fix it but Nick was great. He was very punctual and gave us a good price. I recommend him.
Kianoosh Yousefi
Customer reported furnace intermittently turning on and off on brand new unit. Homeowner thought the furnace may have a bad circuit board but we repaired the furnace by replacing the low voltage fuse which corrected the problem.
American Heritage is fantastic! They are responsive and available quickly, extremely knowledgeable, and work efficiently. We are so happy to have found them!! Owen has been especially helpful, we appreciate him so much!
Elise Baldi
Customer called and had bad air flow problem in bedrooms. Bedrooms were not cooling properly. Customer did not have enough return air. We installed a new return duct and a 4 Ton SEER 13.8 SEER 2 American Standard Complete HVAC System.
Incredibly responsive and extremely knowledgeable, highly recommend these folks for any HVAC service need.
Sean Elliott
Homeowner called to have us complete a spring inspection on both air conditioning units. Found his game room HVAC unit condenser fan motor pulling too high of AMPs. We replaced the condenser fan motor, Run capacitor and Armaflex. System is working well and cooling now.
Homeowner reported downstair unit not heating. We found the gas valve needed to be replaced unit is now heating.
Homeowner called and stated units were not cooling. Upon diagnosis found upstairs unit Dual Run capacitor had failed and the downstairs unit had a leak on the service valve. Repaired service valve and replaced locking caps and added 2 lbs of 410A. Both units are now cooling and functioning properly.
Homeowner called explaining that air conditioning system was not keeping up temperature and running constantly and began blowing warm air. System had a leak in the evaporator coil and causing system to blow warm air. We replaced old his old 4 ton TRANE unit with a new complete American Standard unit.
Homeowner called and stated unit was not cooling. Upon inspection found a severely rusted York Evaporator coil. Homeowner decided to replace Heatpump system with a new American Standard Condenser and Air Handler.
Homeowner called us her 2 year old YORK condenser was not running. The company that installed the unit went out of business and as Elite York Dealers they recommend us to her. We came out and immediately replaced the condenser fan motor and system is working and cooling now.
H/o state his upstairs unit was not cooling. Unit was 20 years old and had a leak in the evaporator coil and Condenser coil. Homeowner replaced system with a new 5 ton YOrk HVAC system.
Homeowner called and stated downstairs unit was not staying on. He was getting an Watchguard Error Code which was accompanied by 7 blinks on the furnace. We came out and discovered the ECM motor in the furnace needed to be replaced. Now the unit is heating and functioning normal.
H/o called and unit was not cooling. Upon arrival we found broken gas valve due to a non certified HVAC company trying to incorrectly removing system locking caps.
Homeowner stated downstairs unit not coming on. Upon diagnosis Dual run capacitor had failed. We replaced it and system is cooling properly.
Homeowner called and stated that upstairs Air conditioning unit would not come on. Replaced Dual Run Capacitor and unit is cooling and working well.
H/o called and stated furnace would not heat or stay on. After diagnosis, we found the downstairs gas valve needed to be replaced.
H/o stated electric bill was high and D/S unit was not heating. Found defective ignitor and flame sensor that needed to be replaced.
Water was leaking from rusted drain pan causing water damage in the ceiling. We replaced a drain pan on furnace.
